Your use of this website is governed by the terms and conditions set forth in this section. Please take a moment to review all the terms and conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions please refrain from using this website.
We strive to provide only accurate information on our website: Davincila.com. However, errors -- whether human or technological -- can happen in the form of omissions, inaccuracies relating to pricing or availability, or incomplete information. We encourage you to review the terms and conditions each time you use this website.
We reserve the right to modify or update the terms and conditions at any time without prior notice. Prices and availability are also subject to change without notice.
AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Colors, Accuracy and Listings
We attempt to be as accurate as possible when describing our products on our website: however, to the extent permitted by law, we do not warrant that the product descriptions, colors, or other content available on the website are accurate, complete, reliable, current, or error free. Actual fabric and product colors may not be exactly the same as shown on your computer monitor.
In the event that a DAVINCI, Inc. product is mistakenly listed at an incorrect price on the website, DAVINCI, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DAVINCI, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DAVINCI, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
DAVINCI Inc. online store reserves the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s). We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
Davincila.com and its suppliers expressly reserve all intellectual property rights for all Content, such as text, graphics, logos, images, audio clips, video, data, music, software, application updates, and other material (collectively "Content").
The site is protected by United States and international copyright, trademark, patent, or other proprietary laws.
You may not download (except where specifically invited), duplicate, sell, or modify any portion of this site without expressed written authorization from DAVINCI, Inc.
DISCLAIMER OF LIABILITY
We make no representations or warranties, express or implied, with respect to this website. Its content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this website.
This website is created, controlled and maintained by DAVINCI, Inc., in the State of California. Accordingly, the laws of the State of California shall in all events govern any disputes relating to this website, including those relating to any transaction conducted hereon, and shall likewise govern the terms, conditions, disclaimers, policies and notices contained herein, all without giving effect to any conflict of laws principles. DAVINCI, Inc. makes no representations as to the compliance of this website or its terms and conditions with any applicable law. If you choose to access this website from outside of the United States you do so at your own risk and are responsible for compliance with all applicable laws. You may not use this website in violation of United States export laws. By using this website, including by virtue of purchasing products hereon, you agree to submit to the jurisdiction of the State of California and agree that it shall serve as the sole and exclusive venue for any disputes relating to this website. Any claim or cause of action brought by you with respect to matters related to this website, including these terms and conditions, must be brought in a state or federal court located in the State of California and must be commenced no later than one year after the claim arises. If any provision of these terms and conditions is deemed to be void, unlawful or unenforceable for any reason, all other provisions contained herein shall remain in full force and effect. These terms and conditions constitute the entire agreement as to matters relating to this website.
LINKS TO OTHER SITES
Davincila.com may contain links to websites operated by other third parties. We do not endorse or assume any responsibility for these websites. We have no control over, or responsibility for, their content, information or activities.
We respect your privacy and we will not sell, share or rent your information to any other entity including third party advertisers.
COLLECTING PERSONAL INFORMATION
Davincila.com collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of products available to you. In addition, at your option, your personal information can be used to keep you up to date on the latest product announcements, special offers, and other information we think you’d like to hear about.
If you do not wish to receive emails about special offers, sales and promotions from us, click the unsubscribe link located in our emails or reply to any e-mail with “unsubscribe” in the subject line.
CREDIT CARD TRANSACTION SECURITY
All credit card information is SSL secure and encrypted for complete security. Once you begin your checkout process everything will go through our secure server.
You acknowledge and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Ige Design Inc. does not make any representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.
LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall DAVINCI Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Ige Design Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
TYPES OF ORDERS
Furniture Orders – Any and all furniture on the site listed in the categories of “sofas, chairs, storage, tables, beds, ottomans, art” and “lighting.” These orders have a 4-6 week lead-time and are shipped via LTL with the exception of some art and lighting, which ships faster and usually via USPS Priority. All Furniture Orders shipping to HI and AK are subject to additional charges. All Furniture Orders are final sale and not returnable, refundable and cannot be canceled. All Furniture orders have two fabric options: COM/COL and AS SHOWN. COM/COL means that the customer is supplying the fabric or leather. AS SHOWN fabric choice means that DAVINCI, Inc. is supplying the fabric, as shown in the picture and described on the page. Customers selecting COM/COL fabric option the lead times will vary depending on when we receive the fabric. All customers selecting COM/COL fabric option must send their fabric or leather to:
DAVINCI, 8342 Beverly Blvd, Los Angeles, CA 90048
It is your responsibility, prior to ordering, to make sure that furniture ordered will clear all doorways, hallways, elevators, stairs, etc.
Custom Orders – Any and all furniture can be customized to fit your needs. If you want anything customized, please contact us at email@example.com. It is your responsibility, prior to ordering, to make sure that furniture ordered will clear all doorways, hallways, elevators, stairs, etc. All Custom Orders shipping to HI and AK are subject to additional shipping charges. These orders have a 4-6 week lead-time and are shipped LTL or the best way. All of these orders are final sale, not refundable and cannot be canceled.
Floor Sample Orders – These items will be marked as such on the website in their respective category. These orders have a 7-10 day lead-time and are shipped via LTL. All of these orders are final sale, not refundable and cannot be canceled. All Floor Sample Orders shipping to HI and AK are subject to additional shipping charges.
Accessory Orders – Any and all product on the site listed in the categories of “odds & ends, “gifts,” and “home accents.” These orders have a 1-3 week lead-time and are shipped via USPS Priority unless otherwise specified. All Accessory Orders shipping to HI and AK may be subject to additional shipping charges. We will gladly accept returns for Accessory Orders, provided that the item is not damaged or used. Returned Accessory Orders shipping charges are to be paid by you, the customer and may be subject to a 20% restocking fee and are for store credit only. Any and all Accessory Orders being returned must first be authorized by DAVINCI, Inc. (see below How To Make a Return).
We will be happy to take your order by phone or email. For security purposes, we require a copy of your valid I.D. that matches the credit card user’s name and billing address, it may be emailed to firstname.lastname@example.org. Once the information is received and verified by us, we will then process and ship your order.
PHONE ORDER REQUIREMENTS
Credit Card Holders Name (as shown on card)
Credit Card Number
Expiration Date: Month/Year
Verification Code: 3 digit number (Visa or MC), 4 digit number (American Express) which is located on the back of the credit card.
Bill to and Ship to address(es)
FORMS OF PAYMENT ACCEPTED
ANY TYPE OF ORDER
If we are not 100% certain about your order, we will call and/or e-mail you for clarification.
CANCELING AN ORDER
Only Gifts, Home Accents and Odds & Ends are considered qualifying order types that can be canceled.
Furniture, special orders, custom orders and art orders cannot be canceled, returned or refunded..
If you choose to cancel a qualifying order type, it must be canceled within 2 hours from the time it was placed. To confirm and expedite the cancellation please contact us immediately by phone 323.655.3325 or email email@example.com. Your cancellation request whether by email or phone (voicemail is not acceptable) is not considered canceled or voided until you receive a confirmation email by an employee of davincila.com or until you speak to an employee of davincila.com that can authorize the cancellation. All authorized canceled orders are subject to a 20% restocking fee.
If a qualifying order type has already been shipped and you would still like to cancel it, you are responsible for all return shipping fees, and any other shipping fees associated to that specific order i.e. insurance. All canceled orders that have shipped are subject to a 20% restocking fee and refunds are for store credit only.
Sales tax is charged to orders shipped to California addresses only, shipping fees do not apply.
Residents in other states are responsible for complying with local state tax laws.
PURCHASING A GIFT
If your purchase is a gift please note, “this is a gift” in the “Additional Information” box at checkout.
Gift wrap is available upon request for an additional fee of $10. Gift wrap pricing is based on each individual item wrapped, 2 separate items = 2 wrapping fees. If you choose to have multiple items wrapped in one box, we will do our best to accommodate your request. Please type “Gift Wrap” in the “Additional Information” box at checkout. We will call and/or e-mail you to collect the additional charges which must be paid separately from the order placed through the website.
If you have purchased a greeting card, we will happily hand write a message on the card for you. We also offer a complimentary DAVINCI, Inc. printed note card free of charge for messages and well wishes. You must request this at checkout. Add your messages in the “Additional Information” box at checkout.
We offer free shipping on all orders within the continental United States and lead-times vary depending on the type of order. Rush shipping may be subject to additional charges, please call or e-mail to inquire.
ORDER STATUS & TRACKING
Once your order has been placed on Davincila.com you will receive confirmation of your order by e-mail.
Once your order has been processed, boxed and shipped, a tracking number will be emailed to you via USPS or someone from DAVINCI, Inc.
If you would like to pick up your order at our showroom located at 8342 Beverly Blvd, Los Angeles, CA, 90048, please contact us via e-mail or by phone to do so. Store hours are Tuesday – Saturday 10AM – 6PM and Sunday 12 – 5 PM.
RETURNS & EXCHANGES
If for any reason, you are not satisfied with your Accessory Order, we will gladly accept it, provided we receive it within 14 days of its shipment date. Return shipping charges are your responsibility and may be subject to a 20% restocking fee. All returns are for store credit only. All Furniture, Floor Sample, Custom, Lighting and Phone Orders are Final Sale and cannot be returned or refunded whatsoever.
HOW TO MAKE A RETURN
1. Please call or email us at firstname.lastname@example.org or 323-655-3325 to let us know which items you would like to return.
2. We will provide you with a return authorization form.
3. Please re-package the merchandise in its original packaging and include the completed return authorization form.
4. Please send merchandise via an insured shipping method to:
8342 Beverly Blvd
Los Angeles, CA 90048
Please note that returns will not be accepted without a completed return authorization form. We cannot accept the return of any item with an indication that it has been used. Furniture, Floor Sample, Custom Lighting and Phone Orders are not returnable.
We offer store credit for all authorized and/or qualifying order returns. Store credits may be redeemed at DAVINCI, Inc.
While we strive to keep an up to date inventory of our current offerings, there may be times that items become backordered. In the event of a backorder, you will be notified via email of the estimated arrival time.
For questions regarding your order, please contact us at email@example.com or call (323) 655-3325
All orders must be made in writing. Prices do not include sales tax, if applicable. A 50% deposit is required on all orders before they are started and the balance paid before delivery.
Custom finishes and colors will be matched as closely as possible, but variations may occur in the die to materials.
The customer is responsible to ensure that all furniture will clear elevators, stairs, doorways, etc. Any claims for damaged goods must be settled by the customer and freight company and are not the responsibility of DAVINCI, Inc. ALL DAMAGE CLAIMS MUST BE DIRECTED AND HANDLED THROUGH THE SHIPPING COMPANY. All orders are available to be picked up FOB from our dock in Los Angeles, CA. All designs are the property of DAVINCI, Inc. and cannot be used, reproduced or distributed without our written consent.
DO YOU SHIP INTERNATIONALLY?
Currently, we only ship orders from our online shop within the continental United States. For international furniture deliveries, please contact us at firstname.lastname@example.org
WHAT ARE YOUR LEAD TIMES?
Our lead times are typically 4 -6 weeks (from receipt of COM/COL fabric). When placing your order, you will be notified of our most up to date lead times.
WHERE IS YOUR FURNITURE MADE?
We proudly have all of our furniture made in Los Angeles, California.
CAN I BUY FURNITURE OFF THE SALES FLOOR?
Yes, we sell all of our floor models for instant gratification. Please note, all floor model sales are as-is and final sale.